Showing posts with label FiCD Articles. Show all posts
Showing posts with label FiCD Articles. Show all posts

Friday, 13 September 2013

Food poverty – Time for Justice


 
                              Martin Johnstone, Secretary of the Poverty Truth Commission.
                                                        (Article published on 26 July, 2013)

Last week, Nelson Mandela turned 95. He once pointed out: 'Overcoming poverty is not a gesture of charity, it is an act of justice.'
 
Last week also Carers UK highlighted that one reason a local authority had given for turning down requests for emergency discretionary payments was that people were spending ‘more than £3.60 a day per person on food.’ I don’t know about you but I reckon that I would struggle to manage to do that for any more than a few days. And an increasing number of people are being forced to do so – or worse – week in and week out. That is a scandal.

I have friends who are grateful to the food bank in their local neighbourhood for helping to feed them and their families. I know others who contribute to food cupboards, food banks and food share schemes and who volunteer within them. Their generosity is to be applauded but the issue of food poverty requires more than charity.

I have another friend who told me recently that he would rather ‘crawl on his hands and knees across broken glass’ than go to a food bank. And I have colleagues, particularly those who have been involved in international development, who point to what they see as similarities between some of the ways that we are currently addressing food poverty in this country and the very worst of paternalistic and degrading international aid.

Recently the Poverty Truth Commission has been trying to engage directly with one group of people whose voices to date have been significantly under-represented in the debate about food poverty: those who struggle against it on an increasingly regular basis. This is not, of course, a single, homogenous group and we have heard a variety of different voices and emphases. Nonetheless there are a number of core messages which I think are important to the current debate.

One thing we can be clear about is that the rise of food poverty is, in very large measure, a result of the increasing cocktail of welfare cuts combined with rising food, fuel and housing costs. We are speaking with people who are feeling the impact of the bedroom tax, the re-designation of benefits, the degrading – and flawed – processes of carrying out work capability assessments (as the DWP’s own report into ATOS Healthcare this week confirmed) and the increasing use of draconian and inappropriate sanctions.

Food poverty, we have heard, is not only confined to the unemployed. Job insecurity and sub-standard working conditions, such as the lack of a living wage and the uncertainty of zero hour contracts, mean that many have fallen into food poverty or have so far only narrowly avoided it through dangerous short-term solutions such as payday loans. Others find themselves living such precarious lives because of the huge levels of personal debt that they have been encouraged to take on and from which they feel there is no escape.

The stories of why people are falling into food poverty need to be told. Of course these are individual stories but there is also a collective story of societal and government failure. And to those who would like to lay all the blame with Westminster whilst not taking up the powers that they do have at their disposal, we would say it is time to stop simply blaming others.

Another message which we have heard is that those who need to turn to others for food to feed themselves and their families are not trying to cheat the system. ‘Do you know how desperate you need to be to be turning up begging for food?’ one person asked me. We must not compound that humiliation by treating people as suspects. To do so is to buy into the same set of lies that all those on benefits are skivers and that benefit fraud is one of the primary reasons for our high welfare budget. Let’s not do it.

Related to this is a very practical request that those who need to use food banks are – at the very least – given the right to choose from the food stuffs available rather than have bundles made up for them in advance.

It makes sense but it is also about treating one another with dignity and respect. It builds the human relationship between the person who is asking for food and the one who is offering it, treating both as people who matter.

We have also encountered significant criticism of a system that seeks to limit the number of times that people can visit a food bank. People understand the reasons why such a measure is in place – to reduce the risk of dependency; to enable resources to be shared; and to give a focus to trying to address the root problem. But we know that the problems are more complex than that. For example, one group I was a part of pointed out the inconsistency of someone being sanctioned for a month but only being allowed to visit the food bank three times within that period!

The people we have spoken to don’t want to be exclusively on the receiving side of the relationship. They want to be able to support others as well as to help themselves. If there is one lesson which the Poverty Truth Commission has learnt again and again over the last four years it is that people experiencing the struggle against poverty have a vast amount to contribute to the development, delivery and effectiveness of efforts to overcome it. This is as true in the sphere of food poverty as in any other part of the problem.

The practical comments which we have heard will, we hope, help to inform the many people who are engaged in tackling food poverty in our communities. Certainly I hope that they will help to inform my own practice and the organisations and people I work alongside. They can help us to do charity better, more effectively and with greater dignity for all concerned. But I also hope that deep listening will move us more deeply. ‘Overcoming poverty is not a gesture of charity, it is an act of justice.’

Update from Dundee City Council on Welfare Reform Action

          
                            Gregory Colgan, Finance and Corporate Services Manager, Housing Department, DCC
 
Scottish Welfare Fund – Implemented 1st April 2013
The Scottish Welfare Fund commenced from 1 April, 2013.  The administration of Crisis Grants and Community Care Grants is now through Local Authorities for an interim period of two years.
 
Applications to the Scottish Welfare Fund are through either the Council’s website or a dedicated telephone number 01382 431188 with call backs being offered to applicants.  The approach being adopted is a holistic one with staff engaging with applicants and offering appropriate advice and support.  One example of this is that applications for Crisis Payments relating to fuel costs are being referred to the Dundee Energy Efficiency Advice Project (DEEAP) who are visiting applicants to provide a top up credit of fuel.  The DEEAP Team are engaging with the applicants at this time, providing advice on energy tariffs, agreeing repayment schedules, and where possible debt write-off.
 
Other Benefits listed below have stayed the same and will be dealt with by the Department for Work and Pensions. This includes:-
·         Sure Start Maternity Grants
·         Funeral Payments
·         Cold Weather Payments
·         Winter Fuel Payments
·         Job Seekers Allowance
·         Income Support
 
Housing Services – Implemented 1st April 2013
The Housing Department, together with Finance Department (Revenues Division), identified Council tenants who are affected by Housing Benefit changes regarding under-occupancy.  All of these tenants have been sent a letter explaining the impact of the changes to them and asking them to confirm their household composition.
A small team was set up within the Housing Department to make contact with tenants who were on full Housing Benefit with the Corporate Visiting Team making contact with tenants on part Housing Benefit.  The purpose of the visits was to advise of the change in benefits and what measures they can take to minimise the impact.

The Rent Recovery Team within the Housing Department is actively trying to engage with tenants who are in arrears due to the Welfare Reform Changes. A number of initiatives are being implemented to engage with tenants and appropriate monitoring arrangements have been established.
 
Benefit Cap – Implemented August 2013
The Council has worked in partnership with the Department for Work and Pensions Job Centre Plus to carry out joint interviews for households impacted by the Benefit Cap.  The interviews have been held in a neutral venue and involved discussion on Welfare Reforms and the impact of these and provided information on employability, Housing Options and Money and Debt Advice.  This approach has resulted in 90% of household impacted by the Benefit Cap attending these joint interviews, the remainder have had home visits arranged.
 
Discretionary Housing Payments
Discretionary Housing Payments are extra payments that we can give for short periods of time to help paying rent. 
The Department for Work and Pensions give us an amount of money to pay out each year as DHPs and we cannot spend more than they allow us to.
DHPs are not benefit payments and we decide who we pay them to based on people’s circumstances.
 
Who can apply for a DHP?
·         You can apply for a DHP if: you are already receiving Housing Benefit;
·         Housing Benefit does not cover the full amount of your rent; and
·         you need extra help.

How do I apply for a DHP?
To apply you need to fill in an application form.  You can get a form by contacting our Customer Services Team on: 01382 431205 or by calling into one of the following offices.
Dundee House
50 North Lindsay Street
Dundee
West District Housing Office         
3 Sinclair Street
Lochee
Dundee
East District Housing Office
169 Pitkerro Road
Dundee
 
External Funding – Implement September 2013
Big Lottery – Support and Connect Fund
Dundee City Council has been awarded £339,237 from the Big Lottery Support and Connect Fund which will be used to address the impacts of Welfare Reform. In response to growing hardship, the project will create a Task Force of 7 officers, a team of frontline, multi-skilled staff, working in local communities, to address the key issues people face.
The project will commence in September 2013 until March 2015 and will:-
·         Work in Dundee’s most deprived communities, basing an officer in each Local Community Planning Partnership area with 15% most deprived Scottish Index of Multiple Deprivation datazones
·         Provide face-to-face advice services in local communities
·         Raise awareness of the implications of welfare reform encouraging people to seek help before they reach crisis point
·         Engage those not currently accessing advice services
·         Create a network of public, voluntary & grassroots support orgs in communities to provide effective & holistic solutions to need for individuals
·         Work with grassroots  orgs to provide support to people using their services e.g. foodbanks, identifying the cause of crisis & creating a package of support to mitigate its effects
·         Assess need & provide basic advice on benefits/benefit changes, budgeting, employability, fuel poverty etc
·         Undertake basic form filling with individuals
·         Signpost people to existing advice/support agencies where required. Could include money advice services, foodbanks, Scottish Welfare Fund, social prescribing, digital literacy etc.
·         Capacity building in grassroots community groups to create volunteers with skills necessary to provide support to communities post project e.g. budgeting skills training, digital literacy support
 
The aims:
• Provide early intervention & local support to mitigate impact on existing advice agencies, reducing number of basic enquiries (SNS Level 1) they receive, enabling them to focus on more serious on-going case work – addressing growing issues of supply not meeting demand
• Ensure a joined up approach to supporting people through welfare reform, where possible in their communities.
 

Monday, 29 April 2013

‘Nothing about us without us is for us’


In this edition, we are featuring an article by Martin Johnstone, Secretary of Poverty Truth Commission, Glasgow published in Third Force News.

I AM pleased that Iain Duncan Smith, the secretary of state for work and pensions, has finally met with MSPs to consider the UK Government’s welfare cuts. With, for example, an estimated 105,000 working age families in Scotland affected by the change to housing benefit, it is about time that he started answering to the Scottish people.

I am deeply disappointed in the Secretary of State not only for the apparent arrogance with which he has chosen to treat the Scottish Parliament but also because he is refusing to listen. I remember being impressed when he visited Easterhouse a decade ago and really seemed to have begun to understand. He understood because he chose to listen to those at the sharp end. Today, he is refusing to listen.

Last week I took part in the second of a series of conversations being hosted by the Poverty Truth Commission (www.povertytruthcommission.org) bringing together some of Scotland’s most disadvantaged citizens and some of our country’s most influential leaders. At the centre of our conversation was the harrowing experience of a mother struggling to make ends meet in the midst of relentless hardship. It is a life of childhood abuse and violence, constant ill health, courage, determination and resilience. I admit, I wept and I was not alone.

As a Commission we have written to Iain Duncan Smith and to George Osborne on a number of occasions inviting them to meet with those at the sharp end. Mostly they haven’t replied to our letters – and when they have, they have pointed out just how busy they are. If you are so busy changing the way that our welfare system works, surely you can’t be too busy to listen directly to those who experience it.

The message of the Poverty Truth Commission is simple: to achieve the long-term strategic eradication of poverty we must enable those with experience of poverty to be at the decision making table. They are the real experts and there must be meaningful engagement and conversation between them and key decision makers. We are guided by the principle, learned in the anti-apartheid struggle that “Nothing About Us Without Us is for Us.”

A regular theme within our work is the lack of understanding of those in poverty by the decision makers and the media. The rhetoric found in the media, fuelled by politicians of a variety of different persuasions, is frequently toxic and it does not resonate at all with the many people that I meet who want better lives for themselves and for their families. When we separate society into deserving and undeserving, strivers and skivers, the hard working and the lazy we are missing out on the very insights which could actually help us to change things for the better. Poverty is not a lifestyle choice, nor is it the result of individual moral failing.

Poverty is a multi-dimensional concept which traps people, impacting on their lives in almost countless ways. Economic statistics do not tell half the story of the mentally draining and potentially soul-destroying nature of poverty. Along with others, the Commission is therefore seeking a fundamental change in public perceptions of poverty, as well as changes to the way in which decisions are made and public services are provided.

Many of our commissioners have long told us of the struggles they face interacting with frontline services. The difficult decisions geared towards saving the state money are being made by frontline staff and this pressure often creates a confrontational attitude. Many have spoken of how they are treated as guilty until they can finally prove that they are innocent. They speak of having to perform degrading and very painful physical tasks to prove they qualify for disability benefit. Speaking on Sunday afternoon in the first of a series of three events that we are hosting in the Glad Café (www.thegladecafe.co.uk) on the Welfare Cuts, one of our Commissioners spoke of how the cruel treatment she received when in poverty has stuck with her and will remain with her.

The Poverty Truth Commission is part of Faith in Community Scotland. As an organisation we are actively engaged in supporting local faith groups to build awareness of the impact for people in the poorest communities, as well as enabling them to explore appropriate responses to address the challenges.

We have circulated 6000 leaflets to faith groups across Glasgow and Dundee highlighting some of the key changes and have also hosted some training and discussion opportunities for local groups. In all of this, we are striving to work with other organisations and seeking to ensure that real, lived experiences inform what we are doing.

People’s concerns include: an increase in food poverty and debt, an increase in poor mental health, a decrease in the ability to access support services and the further disintegration of society as a result of increased family breakdowns, domestic violence, isolation and bullying. I hope that the Secretary of State is listening.

However, it is not enough to curse the darkness or to blame others whilst doing nothing. And we are also struck by the creative ways that local groups and local people are responding to this crisis. Cranhill Development Trust, in partnership with Greater Easterhouse Money Advice Matters, is supporting local people to become mentors to encourage others in their community to develop key coping skills, e.g. managing a budget. In the Gorbals, Bridging the Gap is developing Mind over Money, a programme to help people grasp the impact of marketing and consumerism on their spending and how these influence our perceptions of what it is we need to be happy.

Our aim is to keep on inviting Mr Iain Duncan Smith to listen, to keep on seeking to ensure that the real story is told and, in the meantime, to do our little bit to support others to make the difference.

Thursday, 27 December 2012

Welfare Reforms and Action to Mitigate their Impacts

In common with Councils the length and breadth of the country, Dundee City Council has been considering the impacts of the Governments Welfare Reforms and what might be done to ameliorate their worst impacts – and it is important not to underestimate how many people will be affected and how severe these impacts could be. A third of Dundee and therefore a third of Dundonians live in areas designated as being in the 15% most deprived in Scotland and so are heavily reliant on the welfare system.

The Government announced cuts in the welfare budget amounting to £11billion shortly after the elections in 2010. Later that year, they announced a further £6billion on top of that. The effect in Dundee is that by the time the changes are all rolled out over the next two or three years, benefit claimants in Dundee will have lost approximately £27.5million per annum. That’s money out of the pockets of the poorest and most vulnerable in Dundee and further cuts are planned.
 
Alongside these cuts, the Government is introducing a Universal Credit (UC), merging Working Tax Credit, Income Support, income based Job Seekers Allowance, income related Employment Support Allowance, and Hosing Benefit. UC will be paid in one monthly payment to one individual in a household, and will no longer include enough to cover all housing costs, even for those formerly in receipt of full Housing Benefit. It will present a serious budgeting challenge for people not used to handling one large benefit payment across all household expenses for the month. It is predicted that large numbers of UC recipients will struggle to manage household expenses. Dundee City Council has set up a Welfare Reforms Working Group to assess and plan for the impacts of the reforms on both Council services and its customers. Amongst other things, it is expected that there will be a huge increase in numbers of people seeking help and advice from the Council and its partners in the voluntary sector, and a key element of the Council’s strategy is development of an early intervention model for advice.
 
At present, experience shows that all too often, when people get into financial difficulties, they put off seeking expert advice for too long. They’ll rob Peter to pay Paul, muddle through, put their heads in the sand and hope the problem will go away. By the time they realise it won’t, the problem has escalated into something multi-faceted and complex which needs what is known as a crisis intervention, needing several appointments and hours of the adviser’s time to sort things out. With pressure on budgets and staff resources, while demand for help rises dramatically, the only thing to do is look for ways of working smarter, finding ways of supporting the same staff to deal with more clients in the time available – hence the early intervention model.
 
Front-line Council staff meets with the public in many ways in the course of delivering a wide range of services.  Where references is made to financial or benefit problems front-line staff are being trained and encouraged to ask if it might be useful to get advice with an expert adviser within the Council or one of its voluntary sector partners. These expert advisers can carry out an income maximisation check to see if they might be entitled to more or different benefits, or they might be able to negotiate with creditors to reschedule debt and reduce monthly outgoings. They can even help with advice on energy costs to possibly reduce these ever rising fuel bills. If this can be done at the earliest possible stage, before problems become deep-rooted and complex, the time spent by advice staff can be shortened, allowing more people to be seen. This is just one of what will become a raft of strategies to mitigate the effects of the changes in the pipeline.

Derek Miller, Financial Inclusion Development Officer,
Dundee City Council

Information on financial inclusion services in Dundee can be found at the Dundee City Council website. The Council’s duty line for money advice and debt counselling is 431167 and it is open from Monday to Friday between 9.30am to 4.30 p.m.